"Unsupported compression type" when attempting to import this AVC file (2024)

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"Unsupported compression type" when attempting to import this AVC file (3)

Community Beginner ,

/t5/premiere-pro-discussions/quot-unsupported-compression-type-quot-when-attempting-to-import-this-avc-file/td-p/12173269 Jul 12, 2021 Jul 12, 2021

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Hello. I'm trying to import a large video file to Premiere Pro and keep running into the "Unsupported compression type" error. The video has no audio and was separated from a larger MKV file using mkvmerge.

Here's some information on the file I gathered from MediaInfo:

  • Format : Matroska
  • Format version : Version 4
  • File size : 23.9 GiB
  • Duration : 2 h 6 min
  • Overall bit rate mode : Variable
  • Overall bit rate : 27.1 Mb/s
  • Encoded date : UTC 2021-07-13 02:30:21
  • Writing application : mkvmerge v59.0.0 ('Shining Star') 64-bit
  • Writing library : libebml v1.4.2 + libmatroska v1.6.4 FileExtension_Invalid : mkv mk3d mka mks
  • ID : 1
  • ID in the original source medium : 4113 (0x1011)
  • Format : AVC
  • Format/Info : Advanced Video Codec
  • Format profile : High@L4.1
  • Format settings : CABAC / 4 Ref Frames
  • Format settings, CABAC : Yes
  • Format settings, Reference frames : 4 frames
  • Codec ID : V_MPEG4/ISO/AVC
  • Duration : 2 h 6 min
  • Bit rate mode : Variable
  • Bit rate : 27.1 Mb/s
  • Maximum bit rate : 39.5 Mb/s
  • Width : 1 920 pixels
  • Height : 1 080 pixels
  • Display aspect ratio : 16:9
  • Frame rate mode : Constant
  • Frame rate : 23.976 (24000/1001) FPS
  • Standard : NTSC
  • Color space : YUV
  • Chroma subsampling : 4:2:0 Bit depth : 8 bits
  • Scan type : Progressive
  • Bits/(Pixel*Frame) : 0.546
  • Stream size : 23.9 GiB (100%)
  • Language : English
  • Default : No
  • Forced : No
  • Color range : Limited
  • Color primaries : BT.709
  • Transfer characteristics : BT.709
  • Matrix coefficients : BT.709
  • Original source medium : Blu-ray

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"Unsupported compression type" when attempting to import this AVC file (4)

    "Unsupported compression type" when attempting to import this AVC file (5) 1 Correct answer

    "Unsupported compression type" when attempting to import this AVC file (6)

    Community Beginner , Jul 13, 2021 Jul 13, 2021

    ChromaKey7 Community Beginner , Jul 13, 2021 Jul 13, 2021

    Alright I think I got it figured out: converting the avc to an mp4 in VLC did the trick.

    "Unsupported compression type" when attempting to import this AVC file (8) 5 Replies 5

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    "Unsupported compression type" when attempting to import this AVC file (11) "Unsupported compression type" when attempting to import this AVC file (12)

    Community Expert ,

    /t5/premiere-pro-discussions/quot-unsupported-compression-type-quot-when-attempting-to-import-this-avc-file/m-p/12174727#M356838 Jul 13, 2021 Jul 13, 2021

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    What file extension does it have? Try changing to .mp4

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    "Unsupported compression type" when attempting to import this AVC file (14)

    Community Beginner ,

    /t5/premiere-pro-discussions/quot-unsupported-compression-type-quot-when-attempting-to-import-this-avc-file/m-p/12174924#M356852 Jul 13, 2021 Jul 13, 2021

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    In Response To Mike Dziennik

    Doesn't affect anything, the error is the same. I've already tried saving it as an mp4 as well.
    Plus when the file extension is rejected it usually throws an unsupported file type error, I think this is something else.

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    "Unsupported compression type" when attempting to import this AVC file (15)

    "Unsupported compression type" when attempting to import this AVC file (16) "Unsupported compression type" when attempting to import this AVC file (17)

    Adobe Employee ,

    /t5/premiere-pro-discussions/quot-unsupported-compression-type-quot-when-attempting-to-import-this-avc-file/m-p/12174928#M356855 Jul 13, 2021 Jul 13, 2021

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    In Response To ChromaKey7

    CK7,

    Sorry, friend! Try transcoding this file in Shareware, such as Handbrake or Shutter Encoder. Then I bet it works!

    Best,

    Kevin

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    "Unsupported compression type" when attempting to import this AVC file (19) "Unsupported compression type" when attempting to import this AVC file (20)

    Community Expert ,

    /t5/premiere-pro-discussions/quot-unsupported-compression-type-quot-when-attempting-to-import-this-avc-file/m-p/12174957#M356858 Jul 13, 2021 Jul 13, 2021

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    MKV is not supported in Premiere.

    Converting is your best bet.

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    "Unsupported compression type" when attempting to import this AVC file (22)

    Community Beginner ,

    /t5/premiere-pro-discussions/quot-unsupported-compression-type-quot-when-attempting-to-import-this-avc-file/m-p/12175117#M356873 Jul 13, 2021 Jul 13, 2021

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    In Response To Ann Bens

    Alright I think I got it figured out: converting the avc to an mp4 in VLC did the trick.

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    "Unsupported compression type" when attempting to import this AVC file (24)

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    "Unsupported compression type" when attempting to import this AVC file (2024)

    FAQs

    "Unsupported compression type" when attempting to import this AVC file? ›

    The "unsupported compression type" error in Premiere Pro typically occurs when the software doesn't recognize or support the codec used to compress the video file. To fix it, you might need to transcode the file into a format that Premiere Pro supports or install the necessary codec to make it compatible.

    How to fix this file has an unsupported compression type? ›

    Clear the media cache files to fix it. With your Premiere Pro open, click Edit > Preferences > Media Cache, click Delete next to Remove Media Cache Files in the Preferences window, select Delete unused media cache files, and click OK. Then, try to import your video again.

    Does Premiere Pro support MP4? ›

    Premiere Pro supports (will import and use) common formats including MP4, AVI, MOV, and MPEG, MP3, and WAV.

    How do I fix unsupported file type? ›

    Solving the format not supported error is quite easy. All you need to do is first restart your device, reduce the file size, convert to a supported format, or play your file with another media player. By going through all these methods, you'll get your problem solved.

    How do I open an unsupported file type in Drive? ›

    8 Methods to Fix Google Drive Unsupported File Types
    1. Renaming Files. Try renaming the file with a supported file extension. ...
    2. Converting Files to Supported Formats. ...
    3. Checking File Size. ...
    4. Scanning for Viruses. ...
    5. Updating Browser. ...
    6. Re-uploading the File. ...
    7. Using Google Drive App. ...
    8. Contacting Google Support.

    Why am I getting an import error? ›

    An ImportError is a type of error that occurs when Python is unable to find or import a module. This error can occur for a variety of reasons, such as a missing or incorrect module name, a missing or incorrect path to the module, or a missing dependency.

    What are some potential causes of an import error? ›

    One of the most common CSV import errors is that the file is simply too large. That can be caused by too many fields or records in the file, too many columns, or too many rows. The import error can be caused by limits set by the program using the file or the amount of available memory on the system.

    How to fix a low level exception occurred in ImporterMPEG importer 39? ›

    A low level exception occurred in: ImporterMPEG (Importer:39) and (Importer:81)
    1. Deleting all Media Cache files.
    2. Unchecking "Enable accelerated H. 264 Decoding" function.
    3. Switching off GPU acceleration (CUDA)
    Oct 10, 2022

    Why won't Premiere Pro let me import MP4? ›

    To import MP4 files successfully, Adobe Premiere Pro needs to be compatible with the specific codecs used in the MP4 files. If not, you'll experience MP4 importing error. If the MP4 file doesn't have a playback error, and all the troubleshooting steps above doesn't work, you can try to re-encode the MP4 files.

    How do I change the video format to MP4? ›

    Frequently Asked Questions
    1. Select the Choose File to get started. Browse your device files or drag and drop your file into the converter.
    2. Select Convert to upload your audio and start the conversion process.
    3. Download your MP4 when it's done processing.

    What format to export Premiere Pro MP4? ›

    Best export settings for Premiere Pro.
    1. Format: H. 264 (. mp4)
    2. Frame rate: Match the frame rate of the source video.
    3. Frame size: 1920 x 1080 for HD, 3840 x 2160 for 4K.
    4. Field order: Progressive.
    5. Aspect: Square pixel.
    6. Performance: Hardware encoding.
    7. Profile: High.
    8. Level: 4.2 (5.2 for 4K)

    How do I enable file compression? ›

    How to Enable File Compression on a Folder in Windows 11
    1. Right-click a folder in File Explorer and select Properties.
    2. In the General tab, click on the Advanced button.
    3. In the Compress or Encrypt attributes section, tick the box for Compress contents to save disk space.
    4. Click OK, and then click OK again.
    May 29, 2022

    What causes unsupported format? ›

    The unsupported file format error occurs when your Android device does not support the image file type. Usually, smartphones support BMP, GIF, JPEG, PNG, WebP, and HEIF image formats. If your file type is other than these, it may not open.

    How do I fix an unsupported image format? ›

    Let us take a glance at some of the best ways to fix this problem.
    1. Try different photo apps. ...
    2. Check file type & extension. ...
    3. Reboot the Android device. ...
    4. Update your software. ...
    5. Convert the image file format on Android. ...
    6. Clear app cache/data. ...
    7. Using a photo repair software.
    Jan 11, 2024

    What is a file compression type? ›

    The two primary types of compression are lossless and lossy. Lossless compression retains all the information from the original data, which can be returned to its original state. Lossy compression eliminates some data in the process and the original data cannot be perfectly reconstructed.

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