SAP Support Portal Home (2024)

Customer Support at SAP Sapphire 2024 Orlando!

Gain valuable insights into innovative technologies and strategies that are shaping the future of customer support and business transformation.

Mark your calendars for these must-attend sessions atSAP Sapphire 2024 in Orlando from June 3-5.

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Customer Support at SAP: Where Artificial Intelligence Meets Application Integration

With SAP's focus on value realization, the push to enhance customer support with artificial intelligence and application integration has never been higher.

Learn more about how SAP's Customer Support is owning and driving end-to-end customer support experiences powered by AI.

Retaining Customers Through Support Experience and Efficiency!

While the primary role of Customer Support is to fix customer issues promptly and effectively, it is equally important to address the needs of support engineers.

This article explores how the customers' support experience and the engineers' support efficiency work together in delighting and retaining customers.

SAP Ariba and SAP Business Network are Live on SAP for Me!

The customer portal is your new central entrypoint to support, simplifying support-related tasks by using a set of digital self-service features to easily request supportand resolve issues. SAP for Me is made for you!

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Enhancing Support Experience with Support Accreditation

Learn in ourlatest interviewwith Simone Engelhardt, Head of Customer Engagement Support, how Support Accreditation enhances the support experience for partners and customers.

Get valuable insights on efficient problem resolution and how to interact with support teams for optimal results. The training incorporates the latest in AI and machine learning to prepare you for the future of support services. Don't miss out on leveraging these benefits and optimizing your service experience with SAP!

Move to Cloud ERP - Weekly Webcast Series

Discover our Cloud ERP Transformation webcasts, led by SAP experts and selected customers. You'll gain a deep understanding and unique insights into the why, what, and how of successfully managing your transformation to Cloud ERP. Using a multi-dimensional approach that considers data, systems, processes, and people, we will guide you through the various aspects of the transformation process.

Weekly webcasts start April 16

Sign up and gain a knowledge advantage for your transformation.

SAP for Me Unveils the Horizon Visual Theme!

​We are thrilled to announce a major enhancement to the SAP for Me platform: the introduction of the Horizon visual theme! This cutting-edge theme represents the latest evolution of the SAP Fiori design system, bringing a fresh, modern look to your SAP for Me experience.

​Read the blog on how to change the theme/appearance of SAP for Me

The SAP Fiori launchpad homepage based on Groups is now outdated

Finalize your transition to Spaces and Pages now.

With SAP S/4HANA Cloud Public Edition 2402, the group-based homepage in the SAP Fiori launchpad is outdated and should no longer be used. The standard visualization is now Spaces and Pages with My Home. Finalize your transition now and experience the lean and flexible layout. Tailor it to your needsand benefit from the intuitive and efficient structure which will make your daily business faster and more agile.

Access and manage your to-dos, insights, favorite pages and favoriteapps in My Home to access your most important tasks in the most efficient way.Make yourself ready to enjoy the newest user experience.

Read the blog on how to switch to Spaces and Pages.